In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles …
KM/Knowledge Services & Archives: Results & Rewards
If the KM/knowledge services/archives connection is going to make sense (and perform as the critical element of enterprise management it is expected to be), we have to go back to the “why.” What’s the reason behind a knowledge strategy that includes archives management? What are organizational expectations with respect to legacy content? Management expectations? Four …
KM/Knowledge Services & Archives: Get Practical
There are five critical issues we need to think about in making the KM/knowledge services/archives connection: figuring out what you need, identifying who’s responsible, developing a strategy, developing solutions, and implementation. Now we must identify the steps we take to make that connection practical. Those of us who work in this field use the tagline …
KM/Knowledge Services & Archives: Make the Connection
Knowledge services converges information management, knowledge management (KM), and strategic learning. Archives management is that branch of knowledge services dealing with an organization’s collection of historical records, usually materials selected for permanent or long-time preservation and expected to be of some value at some later time in history or, in some cases, simply to preserve …
What to Archive? How Do You Deal with Content That Goes Out-of-Date Fast?
While professional knowledge workers in the archives and records-management community have retention schedules and (presumably) guidelines for dealing with content, others working in strategic knowledge services do not necessarily have that expertise and background. Yet archival questions come up frequently, and with today’s fast-moving management demands, much of the issue has to do with archiving …
