Much has been written about the changes coming as a result of the worldwide pandemic, and the benefits that will accrue to those who are in a position to guide those changes. Now we are facing not only an ongoing medical emergency but also a long-overdue movement to assure social justice for all people. This, …
The Recovery Challenge: Isn’t This an Opportunity for Knowledge Strategists?
Sadly, my post of May 18 was premature. When I wrote it, I offered advice that I innocently thought would support knowledge strategists as we struggle to meet the challenges of the pandemic. And in particular, by leading our employing organizations in the development of the organizational recovery plan. But so much has happened since …
Knowledge Services in the “New Normal”
Any number of advisors, web sites, and articles (academic and popular) are coming up with recommendations for dealing with the “new normal.” It’s the term we hear a lot – the nearly ubiquitous phrase being tossed about to give us some sort of common tag for anticipating and describing the times we’ll be living in, …
Using Knowledge Sharing to Fight COVID-19
No matter how much we try, there is no way we can appreciate the importance of what is happening to us. As a society, we’re talking about nothing else, and that’s how it should be. Our very lives are in danger, and if it reminds us of anything, some of us are old enough to …
What’s Knowledge Services? Defining the Concept
What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …
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