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What’s Knowledge Services? Defining the Concept

November 10, 2019 By Guy St. Clair

What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …

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Tagged With: knowledge services, knowledge sharing, strategic knowledge services

Knowledge Workers in the New Environment (3)

September 6, 2011 By Guy St. Clair

In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles …

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Tagged With: archives management, information technology, KD/KS, KM training, KM/Knowledge Services, knowledge development/knowledge sharing, knowledge services, Knowledge Strategy, organizational effectiveness, records management, strategic knowledge services

Sharing KM Techniques from the Development Community

July 19, 2011 By Guy St. Clair

I’m a big fan of Ian Thorpe’s blog – KM on a Dollar a Day – and I’m not shy about recommending that others take a look. Here’s another opportunity for the rest of us to pick up some good tips, regardless of the industry we work in. Ian’s latest post, the second of two …

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Tagged With: KM, KM/Knowledge Services, knowledge development/knowledge sharing, organizational effectiveness, strategic knowledge services, Strategic Learning

Corporate Intranet = “Corporate KM System”?

May 16, 2011 By Guy St. Clair

Why not? As is often the case in our knowledge-sharing community, this post is inspired by a recent query on LinkedIn. This one was posted on LinkedIn’s Knowledge Management Group, from Aprill Allen: “What are your thoughts on intranets as a platform for knowledge management? No fancy SaaS or software, just an internal website. I …

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Tagged With: corporate intranet, corporate KM system, information and communications technology, information technology, intranet, KD/KS, KM, KM system, knowledge development/knowledge sharing, knowledge services, Knowledge Strategy, strategic knowledge, strategic knowledge services, Strategic Learning, The Knowledge Culture

Is KM/Knowledge Services a Tool or a Discipline?

January 22, 2011 By Guy St. Clair

Edwin Vargas at the LinkedIn Knowledge Management Group has responded to recent posts here, last week’s series about KM/knowledge services. Edwin’s question is valuable and will, I expect, help think about KM/knowledge services a little differently. In his response, Edwin tells us that his company is talking about getting vendors that provide tools for KM. He …

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Tagged With: KD/KS, KM/Knowledge Services, knowledge development/knowledge sharing, knowledge services, social networking, strategic knowledge services, Strategic Learning, strategy development

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SMR’s Knowledge Services Blog Archives (since 2009)

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Recent Blog Posts

  • Five Free Knowledge Services Webinars August 1, 2022
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  • KM/Knowledge Services Community: Guy St. Clair on Humanist Management and Knowledge Services ( Part 1) December 28, 2021

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