What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …
Knowledge Workers in the New Environment (3)
In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles …
Sharing KM Techniques from the Development Community
I’m a big fan of Ian Thorpe’s blog – KM on a Dollar a Day – and I’m not shy about recommending that others take a look. Here’s another opportunity for the rest of us to pick up some good tips, regardless of the industry we work in. Ian’s latest post, the second of two …
Corporate Intranet = “Corporate KM System”?
Why not? As is often the case in our knowledge-sharing community, this post is inspired by a recent query on LinkedIn. This one was posted on LinkedIn’s Knowledge Management Group, from Aprill Allen: “What are your thoughts on intranets as a platform for knowledge management? No fancy SaaS or software, just an internal website. I …
Is KM/Knowledge Services a Tool or a Discipline?
Edwin Vargas at the LinkedIn Knowledge Management Group has responded to recent posts here, last week’s series about KM/knowledge services. Edwin’s question is valuable and will, I expect, help think about KM/knowledge services a little differently. In his response, Edwin tells us that his company is talking about getting vendors that provide tools for KM. He …
