Thanks to everyone for our first KM/Knowledge Services Community Discussion Forum on June 2. We had a fine turnout, and I’m grateful to those of you who were able to attend and participate. Our topic was “Introducing Knowledge Services,” and we had a good review for experienced knowledge services strategists and from what I heard, …
Using Knowledge Sharing to Fight COVID-19
No matter how much we try, there is no way we can appreciate the importance of what is happening to us. As a society, we’re talking about nothing else, and that’s how it should be. Our very lives are in danger, and if it reminds us of anything, some of us are old enough to …
What’s Knowledge Services? Defining the Concept
What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …
Basic Knowledge Sharing: Saving Lives
OK. Perhaps the title is a little dramatic, but if you take a look at today’s blog post from Dr. John D. Halamka you’ll have a quick lesson in the basics (and the rewards) of KD/KS, that knowledge development/knowledge sharing we speak about so much. A Japanese Starbucks Model for Healthcare Quality describes the simplest …
Talking the Talk: The Language We Use When We Speak about Knowledge Sharing
As we move deeper into the new year, let’s review some of the terms we use when we speak about knowledge sharing. In the corporate environment these days, we’re all pretty much agreed that organizational effectiveness is largely dependent on the quality of knowledge sharing practiced throughout the organization, with the ideal being some level …
