Learn how John Cotton Dana was defining knowledge services when he founded the Special Libraries Association
Culture Change: The KM/Knowledge Services Perspective
Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step.
Strategic Knowledge Repositories: An Informal Survey
What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?
