Readers will recall a series of posts last spring, responding to a query posted at one of the LinkedIn Groups.
Starting KM in Your Organization: Here’s Your Strategic Road Map was published in eleven posts at the SMR site. We’ve had requests to put the posts together into one document.
For a quick read, here are the “stops” on that road map:
- Define what you want to do
- Define your terms
- Don’t go it alone
- Think big and lead the change
- Identify what’s been done already
- Identify resources
- Conduct the knowledge audit
- Develop a corporate knowledge strategy
- Strategic planning
- Set up your metrics
A final post (the eleventh in the series) makes the point that the KM start-up is only the beginning of the process. The ten steps lead the way, and continuous follow-on is necessary for success.
Access the full SMR Special Report here.
Guy St. Clair says
Post by Hemangi R. Vyas at the Braintrust Knowledge Management LinkedIn Group:
That was very thoughtful and helpful. How about a search field on SMR site? One may remember the post content but not the date on which it was posted. It would give a handle to find or revisit posts . Thanks!
Guy responds: Thanks, Hemangi. Yes, that’s how this came up and we’re working on it. Appreciate your comment.
Craig Knoll says
What is a Knowledge Audit?
Guy St. Clair says
In the development (and implementation) of the corporate or organizational knowledge strategy, we use the information/knowledge audit (sometime referred to as an information or knowledge “thorough assessment”). The goal of the knowledge audit is to define and characterize the organization’s intellectual infrastructure. The audit often includes cataloging and uncovering existing components of the intellectual infrastructure, but also includes specifying missing or underutilized components.
The audit/assessment can be thought of as an inventory or catalog of structured and unstructured content (with associated metadata, vocabularies, etc.), formal or informal communities of practice (or simply communities of knowledge workers with similar interests,) and related information strategic learning needs.
If you want to learn more, the knowledge audit is an integral part of Columbia University’s graduate program in information and knowledge strategy, in the course (which I teach) on management and leadership in the knowledge community. It is also taught, by my SMR partner Dale Stanley and myself, in the Special Library Association’s Click U online program.
Thanks for the good question, Craid. Hope this helps.
Thanks, Guy for the posts. I am starting knowledge culture in my college. They are helpful.