What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …
Opening the Door: Knowledge Services in Your Library
Author Note: In another remarkable joint venture in the strategic alliance between SMR International and Soutron Global – and thanks to our good friends at Soutron Global – blog posts written for Soutron are available at this site as well. Feel free to review the content at both sites. At Soutron Global, my collected blog …
Knowledge Services: Enduring Wisdom for Knowledge Strategists
In using the phrase “enduring wisdom,” I am honoring two of the most important influences in my career, Peter F. Drucker and Frances Hesselbein. For many years, I’ve worked to bring knowledge services and knowledge strategy development – the management process we generally refer to as “knowledge sharing” – to everyone I’ve worked with, and …
More on the Knowledge Services Audit
We spend a great deal of time talking about the “knowledge services audit” – that seemingly simple management mechanism we knowledge strategists work with. Sometimes referred to simply as the “knowledge audit,” it is not a new topic for this series of podcasts and blog posts. An earlier approach to the subject was back in …
Don’t Recreate the Wheel: Five Tips for Organizational Knowledge Sharing
[Editor’s Note: SMR International and Soutron Global have long had a rewarding strategic alliance. For this post, Soutron Global is graciously sharing the following, written by Soutron Global’s Guest Blogger Sophia Guevara, MLIS, MPA. Thanks to Sophia and the Soutron Global team for permission to reproduce the post here. – Guy St. Clair] Every day each …
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