OK. Perhaps the title is a little dramatic, but if you take a look at today’s blog post from Dr. John D. Halamka you’ll have a quick lesson in the basics (and the rewards) of KD/KS, that knowledge development/knowledge sharing we speak about so much. A Japanese Starbucks Model for Healthcare Quality describes the simplest …
The New KM: Advance Notice and Podcast
For a couple of years now, I’ve been playing around with some pretty important changes I’ve observed in the overall KM/knowledge services/knowledge strategy picture. Clients and colleagues are doing things differently than they were a few years ago, and I’m watching with considerable interest what’s happening here. And it’s an appropriate time to be thinking …
Is KM/Knowledge Services a Tool or a Discipline?
Edwin Vargas at the LinkedIn Knowledge Management Group has responded to recent posts here, last week’s series about KM/knowledge services. Edwin’s question is valuable and will, I expect, help think about KM/knowledge services a little differently. In his response, Edwin tells us that his company is talking about getting vendors that provide tools for KM. He …
KM/Knowledge Services: Positional Advantage and Special Capabilities
In a previous post discussing the value of testing organizational strategy and the implementation and maintenance of corporate knowledge strategy, I invited readers to look at “Thinking about Strategy,” an article in The McKinsey Quarterly Monthly Newsletter. In the article, describing “tests” for the company’s knowledge strategy, one such test asks if the strategy in …
The New KM: A Personal View
From my perspective, and based on my observations as I move about the knowledge services community, the attributes of the new KM are becoming clear. Whether I’m working with clients or participating in discussions about KM and knowledge services (including quite a lot of just chatting and general conversation with pals and professional colleagues), there …
