[Ed O’Neal and Guy St. Clair got to know one another at the recent KM Education Forum Summit in Washington, where they talked together about KM work in the corporate structure. Thanks to Ed for sharing his thoughts with SMR’s readers.] In and out of KM for a career… I spent 24 years in …
KM? Knowledge Services? Which is it? What’s it to Be?
Delivering a keynote address next week to an international conference on Transformational Research for Sustainable Development. Have been asked to supply a little history about knowledge services, and happy to do so. Now that SMR International is about to observe the 10th year since we introduced the concept (at least we think we did – …
Explaining KM/Knowledge Services
THE HEALTHCARE INDUSTRY IS A GOOD PLACE TO START One of the good things about modern society is the enormous diversity of professional work that moves society forward. One of the difficult things about modern society is all this professional diversity. It’s a challenge for a great many people to understand just what it is …