We hear a great deal about millennials. Certainly by this time almost everyone is familiar with the term. But just in case this is a new one for some readers, there are some definitions. The Pew Research Center (part of Pew Charitable Trusts and the organization that appears to have taken the lead in studying …
Reward It! Give Credit for Good Knowledge Services
Not long ago, I was the guest presenter — thanks to the blessings of Skype — for a webinar with colleagues in Australia. The topic was mostly about ideas I’ve put forward in recent publications (the webinar was announced as such), and among the topics covered in the webinar and in my recent book and …
Developing Your Knowledge Strategy Begins with the Knowledge Services Audit
While we speak often about the components of a knowledge strategy, a recent query reminded me that we don’t always give the same kind of attention to how we get the strategy development project started. We need to think about what we’re attempting to do when we move into knowledge strategy development, and we all know …
Shaping the Corporate Culture as a Knowledge Culture
The concept of a “corporate culture” has been a management consideration for a long time, and it was many years ago when I first began to give attention to the connection between the already-in-place corporate culture (in the classic sense of “corporate,” as in pertaining to or related to any group) and the organization’s functioning as …
Management: Science or Art? What’s the Purpose of Management?
Since the publication of Duff McDonald’s The Golden Passport in April, we’ve had an array of opinion articles about what I tend to refer to as “the purpose of management.” It’s a topic I take up with students, professional colleagues, and, yes, even friends as we try to figure out just what our role is. I …
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