An intriguing announcement recently came from John Mancini, Chief Evangelist at AIIM. It got me to thinking about all the different points-of-view and perspectives we use for talking about the work we do. And in particular when I think about the connection between enterprise content management and our development of knowledge strategy in the organizations …
The Knowledge Strategist Drives the Knowledge-Value Effort
Here’s my happy story for when this happens: When working on an assignment for two merged government agencies, my team and I lucked onto a research specialist who had started her career as a records manager in one of the two agencies. She later become head of that agency’s records unit, and while in that job, she …
Your Knowledge Services Elevator Speech (via the Heath Brothers and SMR International)
It’s been ten years since I came into contact with the Heath brothers, but I was impressed when I heard Dan (or was it Chip?) speak a few years ago. He was on an author tour, promoting Make it Stick: Why Some Ideas Survive and Others Die (and, yes, I bought the book). And there …
Our New Age of Knowledge Sharing
Those of us working in the so-called “knowledge domain” have entered a new professional age. Yes, we have often heard phrases describing societal forces taking place in earlier times, relating to how people earned their living and what kind of labor force was required for successful productivity (“the industrial age,” “the agricultural age,” and so forth). We …
About Knowledge Services
When Peter F. Drucker first introduced us to the concept of the knowledge worker, he did those of us destined to work with information, knowledge, and learning a big favor. He said that we would be working as knowledge workers, required to have “a good deal of formal education.” He also pointed out that we would have …
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