When we stop to give some thought to strategic learning and the role of training and development in the company, it’s easy to get side-tracked by searching for definitions, concepts, frameworks, and all those other distractions that strategic knowledge managers work with on a daily basis. Here at SMR International, we recommend cutting through the …
Time Management: Balancing the Day-to-Day and The “Big Picture” Stuff
We’re all agreed, aren’t we, that managing the company’s strategic knowledge is not a job for amateurs? The executive who has a title of something along the lines of “Director, Knowledge Strategy” or “Chief Knowledge Officer” is expected to be pretty proficient in knowledge management/knowledge services. Any strategy management role in a company is demanding, …
Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place
For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since …
Blue-Collar Workers and KM/Knowledge Services Motivation: Testing the KD/KS Paradigm
A colleague finds himself in a strange professional situation, perhaps a classic management conflict. In the forward-thinking company where he works, he has been assigned to take knowledge development and knowledge sharing to “the floor.” His colleagues who manage strategic learning feel that it’s time for KD/KS to go live, so to speak, and everyone …
Kenya: The Newest Land of Opportunity?
Africa has long been a part of the world that worried international leaders, and while enormous strides were made over the last few decades, there continued to be a sort of reticence or quiet reluctance for embracing the business potential the famous (and condescendingly described) “dark continent” had to offer. Bringing Western management methodologies was …
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